Frequently asked questions
Have a question or query about listing your business, our services or finding awesome event suppliers? Browse our FAQs for answers to frequently asked questions.

To upgrade your listing:

1. Log in to your account (or register for an account if you haven’t already)

2. Select ‘Claim listing’

3. Choose your package – Bronze (free), Silver or Gold

4. Follow the prompts and you’re done!

You’ll receive an email confirming your claim and we’ll be back to you with news of your approval in no time.

To upgrade your listing

  1. Log in your account
  2. Go to the ‘Upgrade listing’ option in the account menu
  3. Choose a listing package
  4. Select ‘Add to cart’
  5. Select ‘View your cart’
  6. Follow the prompts to proceed to the checkout and make payment
  7. Once you’ve bought your listing package go to ‘My Listings’ within your account
  8. Select ‘Edit’
  9. Scroll to the ‘Switch Payment Package’ section at the bottom of the page
  10. Choose the package you have just bought

That’s it! You receive an email confirming your upgraded listing in no time and you can start to receive upgraded benefits straight away.

We’d love for you to promote that you are listed on The One List with other quality event suppliers. 

We’d love it if you could pop a link on your website that says you are ‘Proud to be listed on The One List’. You can link to your listing and if you’d like to include imagery you can download our logo and badges here.


Looking for something else?

If your question isn’t answered here, please make contact to let us know. Your feedback helps us to know what to add next.

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